How to Make an Appointment
Appointments may be booked in several ways:
Online
Patients can book appointments up to 6 weeks in advance using online services.
eConsult
For non-urgent medical or administration enquiries please complete an online consultation . Your request will be reviewed and you will be advised of a timeframe when this will be actioned by. Please do not use this facility to communicate urgent medical concerns or to request repeat medication (please visit our prescribing page for more information). You will be redirected if the triage system identifies you should be contacting an alternative medical support service, for example a pharmacy for advice or 999 in an emergency.
Telephone – Urgent
- Following our merger we will be introducing a new telephone system, for now, please continue to contact the practice site where you are registered
Chislehurst patients – Tel 0208 295 2464
Woodlands patients – Tel 0208 468 7779
We understand our telephone lines do get very busy and we appreciate your patience whilst we manage enquiries. If you are able to use an online facility to book appointments we would encourage you to use the NHS app or patient online access.
In Person
Patients can visit either site to book an appointment. Our team will advise you of the location for your appointment as this may be at either of our practice sites
Further Information
The Chislehurst Partnership provides bookable routine patient appointments with a variety of qualified clinicians. Please advise the person who books your appointment whether you would prefer a telephone or face to face consultation. We have asked our reception team to guide you to the most appropriate clinician for your needs. Routine appointments are for 10 minutes. Sometimes patients need longer and sometimes patients would like to address more than one problem in that visit. It may be necessary to book more than one appointment to address you concerns. Should you have more than one concern to discuss, then please consider booking a longer appointment.
Appointments are available to be booked online and via reception. Please note we are unable to give advice or book a telephone consultation for a patient who is outside the UK. If you are abroad you should seek advice from the nearest local service or contact us on your return.
Housebound Patients
Any patients who are known to be housebound and are unable to get to the surgery, please contact the practice by 10am should you require medical assistance for urgent/same day advice. Please be aware you may be contacted by a clinician other than a GP for example a Paramedic or a Nurse Practitioner.
Non-urgent advice: Please Note
We DO NOT deal with dental problems. Please contact your dental surgery.
For emergency dental treatment please contact either your dentist or 111 and you will be given details of how to access dental services out of hours